Tallinn Migration Centre
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OUR ADDRESS – Endla 8, 10122 Tallinn (Endla Street 8, see map here). |
OPENING HOURS:
Mon 9:00–18:00
Tue & Thu 9:00–17:00
Fri 9:00–16:00
Wed, Sat, Sun – closed
Lunch break 12:30–13:30
CONTACT NUMBERS:
Estonian & English language service:
Phone numbers: +372 5196 6614 and +372 5380 4841
Hours: weekdays from 9:00 AM to 12:30 PM and 1:30 PM to 4:00 PM
Ukrainian & Russian language service:
Phone number: +372 5385 9033
Hours: weekdays from 9:00 AM to 12:30 PM and 1:30 PM to 4:00 PM
If your call is not answered immediately, you will receive a callback!
MORE INFORMATION:
Who We Are:
- we assess the primary need for help and provide it, as well as advise on issues of social help.
- social welfare assistance
- child protection issues, youth work, help and support for victims of domestic violence and torture.
- different types of help with adaptation
- practical assistance of coordinators (support persons)
- information about services in the public sector
- close cooperation with ministries, state and city departments, non-profit enterprises, international organizations and diasporas
- free legal assistance on international protection issues in cooperation with the Estonian Center for Human Rights (pre-registration is required by phone +372 5385 9033)
- psychological help. Registration by telephone: consultations in Tallinn - 54200016 (Liliia Komissarova, in Russian & Ukrainian), consultations online - 5444 0784 (Irina Loginova, in English, Russian & Ukrainian)
There is an internet point and free wifi in the center.
IOM (UN Migration Agency) in Tallinn Migration Centre
IOM offers the following services to migrants and refugees at the Tallinn Migration Centre:
- Healthcare system counseling
- Case management for refugees from Ukraine (consultations and assistance for those in transit through Estonia or in vulnerable situations living in Estonia)
- Legal counseling on employment matters
- Voluntary return assistance for migrants who do not have the right to stay in Estonia or whose right to stay is ending, and who have decided to return to their home country
The IOM general contact number at the Tallinn Migration Centre is +372 5852 2233.
Important phone numbers
(services in Estonian, Russian and English)
Emergency number 112 (police, ambulance, rescue)
General crisis information helpline 1247
Family Doctor's Advice Line 1220 (+372 634 6630 when calling from abroad).
Emotional support helpline 116 006 (+372 6147 393 when calling from abroad).
Migration advice (staying, working and living in Estonia) migrationadvice@politsei.ee or 612 3500 Mon-Fri from 9 AM to 3 PM.
